“Regardless of the industry or its typical standards, we always aim for the highest quality. For us, quality is a mindset – not something we adjust.”
That’s why we’re proud to offer high quality packaging solutions that meet and exceed expectations across very diffetent sectors – medical, technology, and food. This makes quality management both demanding and rewarding. The medical industry sets the highest standards and often acts as a benchmark for our entire organization.
All our customers share a commitment to both high product quality and reliable operations. When food or medical devices are placed on our packaging or components, there’s no room for uncertainty. Our level of quality must be consistent across the board – because our customers and their end users rely on it.
Certified systems that support everyday quality
Quality doesn’t happen by chance. At Satatuote, we operate according to four certified management systems:
- ISO 9001 (quality)
- ISO 14001 (environment)
- ISO 13485 (medical devices)
- FSSC 22000 (food safety)
These systems don’t just sit with the quality manager – they’re visible in everyone’s day-to-day work.
“We don’t do things for the auditor – we do them to make our customers’ daily operations run as smoothly as possible.”
Our operations are well-structured and thoroughly documented. This doesn’t make the work rigid – quite the opposite. It makes the job more meaningful and safe.
Our management systems also ensure real-time awareness for leadership. Reviews, self-assessments, and ongoing dialogue with our team keep us at the forefront – not just technically, but also in how we lead people.
Growth brings responsibility – risk management ensures continuity
As a growing company operating in several sectors, risk management is crucial. At Satatuote, we assess risks systematically within every management system – covering personnel and product safety, process and business reliability, environmental impacts, and the effects of climate change.
“It’s not enough to do things well – we need to see what could happen next.”
Risk mapping isn’t just about avoiding problems – it’s about identifying opportunities. Understanding what could change, and how we would respond, is key to continuous improvement.
We also prepare carefully for exceptional situations. Our goal is to ensure that, from the customer’s perspective, quality and delivery reliability remain high – even when the unexpected occurs.
Customer requirements evolve – and we evolve with them
In the medical field especially, customer requirements are detailed and strict. A product must meet exact dimensions, use approved materials, and be packaged precisely according to instructions. This demands ongoing dialogue with the customer.
“The customer sets the requirements – we find the best way to fulfill them.”
Every change – whether in raw materials or product design – is always reviewed together with the customer and documented. There are no unilateral decisions. This ensures full transparency on both sides.
Regular customer meetings – both virtual and on-site – are a key part of our quality and development work. In-person discussions often bring out added value that no report can capture. We also hear about potential issues early – before they turn into formal complaints.
“Customer respect has to be earned – not through talk, but through action.”
Quality isn’t a one-off task – it’s consistent, intentional work. At Satatuote, we believe that close collaboration, open communication, and customer-oriented development are the foundation for long-term partnerships. That’s why we’re not easy to replace – we don’t just deliver a product. We stand beside our customers as a trusted partner.
Tiina Leino
Quality & Compliance Manager
+358 44 3779 337
tiina.leino@satatuote.com
Tiina Leino works as Quality & Compliance Manager at Satatuote with over 20 years of industry experience, focusing on certified quality systems and risk-based processes. Tiina ensures consistent product quality that supports customer success.